Grategy Blog

Employees are more likely to participate in short, pulse-type surveys than long-winded questionnaires. For any “tech-phobic” staff, make sure you invest in a simple system

Foster employee engagement by building a foundation of trust with your team. When your colleagues and workers know that you will stand behind them, they

Put down the phone, stop texting, look away from the computer. When your employee approaches you with a question, problem or issue, make full eye

Express your appreciation verbally and/or write it on a note—even a post-it note will work. The recipient will NOT throw that letter away! Remember, when

Smile. Greet your employees with a friendly face. People can not only see a smile; they can “hear” one as well, so remember this while

To keep employees longer, try rewarding shorter terms of tenure. Depending on your turnover rate, why not give recognition for one-year or three-years of service

Make sure that upper-level management is aware of significant employee contributions. When hourly workers receive an acknowledgment from leadership, they feel valued, simply by realizing

Remember, your employees are your internal CUSTOMERS. How you take care of them is a good indication as to how they will treat your clients.

It’s often difficult when a valued employee decides to move on. Don’t take any person’s leaving your organization for granted. Every employee has a reason

Some employees may be uncomfortable speaking their minds. There may be numerous reasons for this, but it’s critical for you to create the space for

If you have a toxic employee in your shop, correct the situation or let that person go. A hostile “lone wolf” can do more damage

Your employees want you to see them as more than an employee ID number. Keep it simple. Find out what they like. Cat people? Dog