Put down the phone, stop texting, look away from the computer. When your employee approaches you with a question, problem or issue, make full eye contact, keep a neutral expression, and fully listen.
Simply by being present, you are giving your employee a gift. Yes, it’s true.
However, you don’t always have time to give your employees the undivided attention they seek. Let him or her know that you are in the middle of something and schedule a time for you to have the conversation – and stick with it. Make your staff your priority, and you’ll create a foundation of trust.
Keep yourself from distractions by muting your phone and turning it over on your desk, so you don’t notice the texts, emails, and Facebook notices popping up.
- Sincerely focusing on employees may feel uncomfortable at first. Focus on specific actions and keep trying until it feels natural.
- If you’re having a difficult time relating to an employee, challenge yourself to find one good thing about him or her. You’ll change the energy you exude around them and will have a good chance of forming a positive relationship.
- Remember, this concentrated focus works equally well with friends and family too!
To get this and 97 other ideas on Manufacturing Engagement, please check out Lisa Ryan’s book, “Manufacturing Engagement: 98 Proven Strategies to Attract and Retain Your Industry’s Top Talent“