Grategy Blog

During a conference presentation, I asked the audience members what they did to help their employees grow within the organization. One woman raised her hand

New employees automatically go through training. During this orientation period, they learn the company’s mission, vision, rules,  and regulations and the conditions in which they

Answer the phone and respond to staff emails within 24 hours of receiving them. By taking a few moments to respond to your employees, you

Employees are more likely to participate in short, pulse-type surveys than long-winded questionnaires. For any “tech-phobic” staff, make sure you invest in a simple system

Foster employee engagement by building a foundation of trust with your team. When your colleagues and workers know that you will stand behind them, they

Put down the phone, stop texting, look away from the computer. When your employee approaches you with a question, problem or issue, make full eye

Express your appreciation verbally and/or write it on a note—even a post-it note will work. The recipient will NOT throw that letter away! Remember, when

Smile. Greet your employees with a friendly face. People can not only see a smile; they can “hear” one as well, so remember this while

To keep employees longer, try rewarding shorter terms of tenure. Depending on your turnover rate, why not give recognition for one-year or three-years of service

Make sure that upper-level management is aware of significant employee contributions. When hourly workers receive an acknowledgment from leadership, they feel valued, simply by realizing

Remember, your employees are your internal CUSTOMERS. How you take care of them is a good indication as to how they will treat your clients.